Store Information

Christmas Update: 

Throughout the Christmas period our stores will be open and operating as usual. This includes Click and Collect (store pick up) and same day deliveries.

Richmond Store Opening times are as follows:

December 24th Open: 10:00AM - Closed: 17:00PM
December 25th Closed
December 26th: Open: 10:00AM - Closed: 18:00PM
December 31st: Closed
January 1st Closed

Holborn Store Opening times are as follows:

December 24th Closed
December 25th Closed
December 26th: Open: 10:00AM - Closed: 18:00PM
December 31st: Closed
January 1st Closed

At London Vape House, we offer free Royal Mail 1st Class shipping on orders over £35 and same day dispatch on orders placed before 3pm Monday - Friday UK time (excluding Bank Holidays) and before 2pm on Saturday.

We provide several methods of shipping for our UK customers, including: 

  • Same-Day Delivery - Free on all orders over £70, are in London and placed before 3pm Monday - Friday & 2pm Saturday.
  • Royal Mail 1st Class (Royal Mail 24) - Free on all orders over £35 (otherwise £2.99). 
  • Royal Mail 24 Tracked & Signed - Free On all orders over £50 (otherwise £6.50).

For Same-Day-Delivery, please call us on +44(0)20 78311974 or email web.shop@londonvapehouse.com to arrange same-day delivery with our customer service.

As part of our policy, we will accept returns within 14 days of receipt if item packaging is as new. If unsure, please contact us before sending us a return.